Frequently Asked Questions



 How do you apply the extensions?

The appropriate length, curl and thickness is chosen based on the condition of your natural lashes and your desired look. We apply the extensions one by one, isolating each individual natural lash and attaching  the extension near the base of your natural lash. There is no contact with your skin.

 Will extensions damage my natural lashes?

Not, if applied properly and consideration given to your natural lash thickness and lash health. It is important to use the appropriate thickness and length of extensions to maintain good health of your lashes. When applied properly all lashes are separated and applied one to one (one extension to one natural lash). Each of your lash hairs are on a different growth cycle and it is imperative that every individual lash is able to grow, live, and shed on its own. If extensions are not properly applied they can clump, tug and pull at your natural lashes causing breakage, damage and discomfort.

 How long does the application process take?

Classic full sets generally take about an hour and a half. Keep in mind, new clients will have extra time built into the appointment for consultation.

 Does the application process hurt?

No, the application of eyelash extensions should never hurt.  It is a relaxing and pain-free process. Many clients often take a nap!

 What if I get an allergic reaction to the adhesive?

It is rare, but reactions can occur. Let us know as soon as possible. Depending on how severe your reaction, you may be directed to see a doctor. There are steps we can take to reduce minor irritation at future appointments. If the reaction persists, eyelash extensions may not be for you. And thats okay. We can help you with other options to achieve beautiful lashes!

 If I no longer want my extensions, what should I do?

You can let them shed out naturally or have them removed. We do have some clients that only get lash extensions for special occasions and not for daily wear. Removal of our extensions is gentle and pain-free.

 How long do extensions last?

Eyelash extensions can last up to 4 - 6 weeks without touchups. Keep in mind the fullness does gradually thin out each week. The growth and shedding cycle of your natural lashes will cause the extensions to fall out gradually. Since your natural lashes are constantly shedding (each lash on its own individual cycle) you will constantly be shedding extensions. On average a person will lose about 2-5 lashes per day, per eye. They can last indefinitely with regular touch ups, recommended every 2-3 weeks to maintain fullness.

 How often will I need touch ups?

Ideally, you should have your eyelash extensions filled every 2-3 weeks to maintain fullness. Keep in mind, if you wait longer than three weeks, a new full set may be required. Also, for those with a smaller amount of natural lashes, touchups may be required sooner.

 Can I shower, swim, exercise, tan or sauna?

Yes, your lashes are waterproof and sweat-proof 6 hours after your application. Prolonged and excessive exposure to heat and water may shorten the life of your extensions, but will not make them all fall off. If you have an active lifestyle you may require touchups more often than others.

 Can I wear mascara?

No, we cannot work on lashes that have mascara. If you arrive with mascara still on your lashes, you will be asked to remove it yourself with makeup remover supplied. Keep in mind, if you are unable to remove all mascara and its residue or build-up, it may interfere with the application of new extensions, thus hindering the bond and retention. A new full set may be required.

 Can I wear eyeliner?

Yes, powder, liquid, or gel is best. Be gentle when removing eyeliner and eye makeup of any kind, and do not use an oil based makeup remover.

 Can I lash tint or perm before eyelash extensions?

It is not necessary since the extensions and adhesive are black, and the extensions are already curled. If tinting or perming is done it must be done at least 24 hours before the full set application and cannot be done again while the extensions are on.

 Why did I experience more loss this time around?

You may have gone through a shedding cycle or didn’t need as many replaced at your last fill appointment, meaning you left with more old extensions that have since shed. This means more will need to be replaced at your next fill. Proper home care is imperative for maintaining healthy extensions and prolonging their wear time.

 I have no lashes at all, can I wear eyelash extensions?

Because eyelash extensions are applied to existing natural lashes and not the skin, you must have some natural lashes to receive the extensions. Eyelash Extensions should not, and in many cases cannot, be applied to clients who have alopecia, are undergoing chemotherapy or those who suffer from Trichotillomania, unless the individual has received effective treatment and normal lash growth has resumed.